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Health & fitness: how-to handbook

Manage customer memberships, staff-led classes and eligibility/capacity-controlled bookings.

Updated 22 October 2026 · Public instructions describe delivered capabilities. Your business may enable only a subset; optional modules require their own foundation selection and role access.

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Using the workspace layout and saved table views
  1. POS & front desk has a Workflow dropdown showing only configured, authorised and delivered counters. Owners and platform administrators select workflows in the foundation setup; role permissions remain separate. Switching warns about unsaved counter work and is blocked while saving. Reload if another tab changes the POS sign-in. Seven specialized operational desks are available when their optional blocks and counter workflows are enabled: Water, Salon, Laundry, Food pickup, Auto repair, Retail handover and Services dispatch. Water/Retail also reuse existing sales checkout; the other five do not have a new financial payment engine. Boarding House stays in Real Estate. See /docs/specialist-operations for individual desk guides and demo practice.
  2. My profile, Messages and Notifications are in the top-right header; message and notification badges show important updates. Use the top section buttons to choose General, Operations, Finance, Marketing, Human Resources or Administration. Open a workspace in the row below. Long rows scroll horizontally with full labels; All workspaces opens a grouped list of authorized links. On phones the section row also scrolls.
  3. The overview shows only authorized foundation modules. Use Activity period for created-record trends and Workspace to narrow summaries. Use Line / Bars and Inspect day for exact daily activity, or expand Daily values. Compare current and previous equal-length periods. Status/composition charts show current or historical source metrics as labelled and do not change with Activity period; open All source metrics for exact underlying values. Charts label overlapping counts, and unavailable data is not treated as zero.
  4. Products & stock and Customer jobs & dispatch use tables on desktop and labelled records on phones. Use Choose columns, click a sortable desktop heading, then Save view. Sorting covers only the loaded page; use the workspace search/status filter and Previous / Next for other records.
  5. In Diagram view, choose Step by Step for numbered instruction cards, available demo screenshots and illustrated references. Use Enlarge image for a readable full-size view. Steps without an approved image explicitly say Screenshot pending. Older navigation is labelled; follow the current written instruction.
  6. Saved table views belong to your account in this browser. They do not change permissions or other staff views. Reset view restores the table defaults. No transaction or customer records are stored in these preferences.

Offline purchase and activation

Desktop supports its installed packages. Native Android permanent activation requires 1.3.0-preview and currently supports Retail and Water Refilling.

  1. Open the existing local business and its License & local package page. Expired trial records are retained; do not reinstall or create another business.
  2. Copy the activation request and send it privately to support using any available device. Confirm the platform, exact installed version, supported package and agreed payment.
  3. Super Admin opens Offline licenses, verifies the request, ownership and payment, then generates a signed permanent key without requiring a cloud tenant.
  4. Transfer the key to the original device, paste/import it, verify the preview and apply the local package. Existing business records remain.
  5. Permanent use covers the purchased version; updates/support and Cloud are separate. Keep local backups. Device replacement, rebinding or package changes require support review.

Desktop 0.4.1: Products & stock → Add product → Save, then Edit → Choose local picture (JPEG/PNG/WebP, up to 2 MB). Android 1.4.0-preview: Business Owner → Catalog → create an item → Item picture → Camera or Choose photo; unlock Owner again after Camera, then Save picture locally. Photos stay in local database/encrypted owner backups. Cloud item pictures use a placeholder; no local picture URL or bytes are uploaded. Native limit: 1,000 pictures, with the existing 20 MB backup limit. Keep backups before updates; purchased-version licenses need compatible update terms.

Customer and Super Admin activation handbook

First setup

  1. Operations: Create customer memberships with their actual start/end dates.
  2. Operations: Create classes with instructor, venue, schedule and capacity.
  3. Owner: Assign staff Operations access and keep medical information outside this foundation.

Daily work

  1. Reception: Choose the member and class; verify the membership covers the class date in Asia/Manila.
  2. Reception: Book within capacity and resolve member, instructor and venue conflicts.
  3. Reception: Cancel a booking when appropriate to release the place.

Closing and review

  1. Operations: Review future classes, bookings and expiring memberships.
  2. HR / reviewer: Review workforce records separately from member bookings.

What this foundation currently covers

Business ERP · Staff how-to

Step-by-step workflows

Choose an industry foundation to explore its current staff workflows.

Start with the modules in ERP apps. View access lets you read; Edit access enables permitted changes. Owner-only actions and independent approvals still apply.

Public instructions describe the selected package; All packages includes optional shared workforce, payroll, financial and hotel modules. Your signed-in guide follows the saved foundation and staff permissions.

Shared staff: employee records and schedules

Maintain employee details separately from login accounts.

Flow chart — work progression
Shared staff: employee records and schedules flow chartEmployee record then Planned schedule then Login role then Optional workforce link1Employee record2Planned schedule3Login role4Optional workforce link

Scroll sideways on smaller screens. The numbered instructions below provide the text version.

  1. Open Employees / HR and maintain the employee name, position, start date and active status.
  2. Use Employee Scheduling to record planned work windows.
  3. Only the owner uses Staff Management and Role Management to assign login access.
  4. If Attendance & leave is enabled, the owner links an active employee to the correct staff account before personal submissions.

Before you proceed: Employee schedules are planned hours, not approved attendance or payroll inputs.

Sign in and find your workspace

Start with your own account and the modules enabled for your business.

Flow chart — work progression
Sign in and find your workspace flow chartStaff Login then Overview then Enabled apps then Your records1Staff Login2Overview3Enabled apps4Your records

Scroll sideways on smaller screens. The numbered instructions below provide the text version.

  1. Sign in through Staff Login using your assigned email and current password.
  2. Open Overview for your foundation dashboard. Use Business to review current positions, Needs attention and dated workload creation. Use System & workflow for foundation/data freshness and source queues. Open ERP apps to find enabled modules.
  3. Select a 7, 30 or 90-day activity window and an authorized workspace. Expand Daily values to read the chart data or Export visible data for CSV. The date window applies to created-record activity, not the current/all-history cards. Use My profile to change your own details or credentials.
  4. If a module is missing, ask the owner about department access and the platform administrator about foundation selection.

Before you proceed: Creation activity includes later cancelled records and is not revenue, completion or profit. Today is incomplete; a zero preceding period has no percentage comparison. Queues may overlap. System status does not measure hardware, infrastructure or gateway health. An expired subscription can make records read-only.

Owner: staff and role management

Give each staff member the department access needed for their work.

Flow chart — work progression
Owner: staff and role management flow chartDefine role then Choose access then Assign staff then Verify portal1Define role2Choose access3Assign staff4Verify portal

Scroll sideways on smaller screens. The numbered instructions below provide the text version.

  1. As owner, open Role Management and create or review a department role.
  2. Choose None, View or Edit per department. Keep Finance and HR restricted to the appropriate staff.
  3. Open Staff Management, create or review the account and assign its role.
  4. Ask the staff member to refresh their portal and verify the visible modules. Staff can change their own credentials in My profile.

Before you proceed: Only owners manage staff accounts and roles. Foundation selection also controls which modules appear.

Shared contacts

Maintain customer, vendor and staff identities without forcing them into renter records.

Flow chart — work progression
Shared contacts flow chartSearch contact then Create or update then Assign roles then Link to work1Search contact2Create or update3Assign roles4Link to work

Scroll sideways on smaller screens. The numbered instructions below provide the text version.

  1. Open Contacts and search before creating a duplicate.
  2. Choose a person or organization, enter the name and available contact details.
  3. Assign the roles needed by your workflow, such as Customer or Vendor; a contact can have several roles.
  4. Select that contact when creating a sale, purchase, engagement, job, membership or activity.

Before you proceed: A customer contact does not automatically create a renter account or a portal login.

Shared finance: reports and period closing

Review posted journals across the tenant, then close a reviewed ended month.

Flow chart — work progression
Shared finance: reports and period closing flow chartSelect month then Review journals then Reconcile then Owner closes month1Select month2Review journals3Reconcile4Owner closes month

Scroll sideways on smaller screens. The numbered instructions below provide the text version.

  1. Open Financial reports and choose the reporting month.
  2. Review monthly income, cumulative trial balance and month-end balance sheet; export accounts for review.
  3. Investigate missing transactions, unvalued stock or liabilities before relying on the reports.
  4. Only an owner with Finance edit closes an ended month after reviewing reconciliation. New journals in that month are then blocked.

Before you proceed: There is no reopening or automatic profit-transfer workflow. Reports reflect recorded journals, not unrecorded taxes or opening balances.

Shared workforce: your attendance and leave

Submit your own actual work and leave for independent HR review.

Flow chart — work progression
Shared workforce: your attendance and leave flow chartLinked employee then Submit actual time / leave then Independent review then Own records / payslip1Linked employee2Submit actual time /leave3Independent review4Own records / payslip

Scroll sideways on smaller screens. The numbered instructions below provide the text version.

  1. The owner links your active staff account to an active employee in Attendance & leave and sets the hourly rate.
  2. Open My work & payslips. Clock in/out or submit a past completed shift with the actual break minutes.
  3. Submit leave with kind, start/end dates and reason. Annual and sick leave use the allocated year balance.
  4. Another owner/manager with HR edit reviews your submission. Check the resulting status and leave balance.
  5. Review your own published payslips when retail payroll is enabled.

Before you proceed: Staff see their own attendance/leave; HR administrators review independently. Dated rosters, breaks, overtime/correction requests and indicators are available in Workforce planning. Indicators and configured rules are not a statutory premium engine.

Health & fitness: membership and booking

Book eligible members into capacity-controlled classes.

Flow chart — work progression
Health & fitness: membership and booking flow chartMembership then Schedule class then Validate eligibility then Book / cancel1Membership2Schedule class3Validate eligibility4Book / cancel

Scroll sideways on smaller screens. The numbered instructions below provide the text version.

  1. Use a Customer contact to create an active membership with start/end dates.
  2. Create a class with instructor, venue, time window and capacity.
  3. Book the member; the membership must cover the class date in Asia/Manila. Resolve member/instructor/venue conflicts and capacity limits.
  4. Cancel a booking when needed to release its place and review the class list.

Before you proceed: Medical records, payments, attendance and a member portal are not implemented.

Other industries: business activities

Coordinate typed work with contacts, assignees, due dates and progress notes.

Flow chart — work progression
Other industries: business activities flow chartCategory then Activity then Assign / due date then Progress then Complete1Category2Activity3Assign / due date4Progress5Complete

Scroll sideways on smaller screens. The numbered instructions below provide the text version.

  1. Choose or create the appropriate activity category.
  2. Create an activity with title, category, optional contact/assignee and due date.
  3. Review open and overdue work. Update progress as work moves forward.
  4. Complete or cancel the activity and retain its history for follow-up.

Before you proceed: Activities do not generate donation accounting, specialized rentals or arbitrary custom ERP workflows.

Shared payroll: draft, review and pay

Use the same reviewed payroll engine across industry foundations.

Flow chart — work progression
Shared payroll: draft, review and pay flow chartReview time then Draft then Independent approval then Payout then Payslip1Review time2Draft3Independent approval4Payout5Payslip

Scroll sideways on smaller screens. The numbered instructions below provide the text version.

  1. Select Payroll, Workforce and Financial reports in the foundation. Assign HR and Finance access separately.
  2. Resolve pending corrections and overtime, then load approved pay inputs. Premium amounts require separately reviewed calculation.
  3. Create a draft with effective-dated configured rules. Split periods crossing a rule change.
  4. A different owner or manager with HR and Finance Edit approves. A beneficiary cannot approve. Record actual payout and remittance references; staff view only their own payslips.

Before you proceed: No automatic statutory tables, tax annualization, government submission, bank transfer execution or premium calculation. Existing retail payroll records are reused.

Workforce: shifts, breaks and approvals

Keep planned work separate from reviewed actual attendance.

Flow chart — work progression
Workforce: shifts, breaks and approvals flow chartAssign roster then Record actual time then Request then Review then Pay input1Assign roster2Record actual time3Request4Review5Pay input

Scroll sideways on smaller screens. The numbered instructions below provide the text version.

  1. HR assigns a dated Philippine-time shift with planned breaks and late grace. Overlapping shifts and approved leave conflicts are rejected. Overnight shifts retain their starting work date.
  2. Staff use My work to clock in, and My shifts & requests to start and end breaks. End a recorded break before clock-out; recorded punches determine its minute total automatically.
  3. Request overtime or an attendance correction with a reason. Missing clock-outs stay incomplete until corrected.
  4. An independent owner or manager reviews the queue. Approved corrections return attendance for fresh review. Payroll-frozen attendance cannot be rewritten.

Before you proceed: Extra and night-window minutes are indicators, not statutory pay premiums. No biometric integration, geofencing, automatic stale approval or automatic clock-out.

Administration: provider gateways

Inspect inactive connections and signed delivery/reconciliation queues.

Flow chart — work progression
Administration: provider gateways flow chartSelect source then Record evidence then Independent review then Reconcile1Select source2Record evidence3Independent review4Reconcile

Scroll sideways on smaller screens. The numbered instructions below provide the text version.

  1. An owner/manager with Admin access opens Integration gateways. A trusted operator configures the per-business adapter and secret on the server.
  2. Inspect outbound events before delivering/retrying. The adapter must honor the event idempotency key and verify the timestamp/HMAC contract.
  3. Inspect incoming event payloads and record reconciliation evidence. They remain held for review and never automatically alter bookings, payments or filings.

Before you proceed: Provider-specific mappings, sandbox certification and operational activation remain required. Secret keys and adapter URLs are never returned to the browser.

When a step cannot proceed

  • Missing module: the saved foundation or department role may exclude it. Ask the owner or platform administrator.
  • Record changed: reload and review the current record before retrying. Do not repeat stock, payment or completion actions to bypass an error.
  • Approval blocked: use an eligible independent reviewer with the required edit access.
  • Read-only subscription: ask the owner to review Subscription & support.
  • Forgotten credentials: ask the owner to review your staff account. Never share your password or put it in a support ticket.