# Health & fitness: how-to handbook

Updated 22 October 2026.

Manage customer memberships, staff-led classes and eligibility/capacity-controlled bookings.

Cross-industry kitchen/room connections require both food and hotel modules. Public documentation describes delivered capabilities. The signed-in guide is limited by the saved foundation and staff access. Optional shared workforce/payroll/financial modules require separate selection and appropriate access.

## Using your workspace

1. POS & front desk has a Workflow dropdown showing only configured, authorised and delivered counters. Owners and platform administrators select workflows in the foundation setup; role permissions remain separate. Switching warns about unsaved counter work and is blocked while saving. Reload if another tab changes the POS sign-in. Seven specialized operational desks are available when their optional blocks and counter workflows are enabled: Water, Salon, Laundry, Food pickup, Auto repair, Retail handover and Services dispatch. Water/Retail also reuse existing sales checkout; the other five do not have a new financial payment engine. Boarding House stays in Real Estate. See /docs/specialist-operations for individual desk guides and demo practice.
2. My profile, Messages and Notifications are in the top-right header; message and notification badges show important updates. Use the top section buttons to choose General, Operations, Finance, Marketing, Human Resources or Administration. Open a workspace in the row below. Long rows scroll horizontally with full labels; All workspaces opens a grouped list of authorized links. On phones the section row also scrolls.
3. The overview shows only authorized foundation modules. Use Activity period for created-record trends and Workspace to narrow summaries. Use Line / Bars and Inspect day for exact daily activity, or expand Daily values. Compare current and previous equal-length periods. Status/composition charts show current or historical source metrics as labelled and do not change with Activity period; open All source metrics for exact underlying values. Charts label overlapping counts, and unavailable data is not treated as zero.
4. Products & stock and Customer jobs & dispatch use tables on desktop and labelled records on phones. Use Choose columns, click a sortable desktop heading, then Save view. Sorting covers only the loaded page; use the workspace search/status filter and Previous / Next for other records.
5. In Diagram view, choose Step by Step for numbered instruction cards, available demo screenshots and illustrated references. Use Enlarge image for a readable full-size view. Steps without an approved image explicitly say Screenshot pending. Older navigation is labelled; follow the current written instruction.
6. Saved table views belong to your account in this browser. They do not change permissions or other staff views. Reset view restores the table defaults. No transaction or customer records are stored in these preferences.

## First setup

1. **Operations:** Create customer memberships with their actual start/end dates.
2. **Operations:** Create classes with instructor, venue, schedule and capacity.
3. **Owner:** Assign staff Operations access and keep medical information outside this foundation.

## Daily work

1. **Reception:** Choose the member and class; verify the membership covers the class date in Asia/Manila.
2. **Reception:** Book within capacity and resolve member, instructor and venue conflicts.
3. **Reception:** Cancel a booking when appropriate to release the place.

## Closing and review

1. **Operations:** Review future classes, bookings and expiring memberships.
2. **HR / reviewer:** Review workforce records separately from member bookings.

## Current limits

- This is not a medical records system.
- Member payment collection, attendance tracking and a member portal are not delivered.

Only perform actions allowed by your foundation and department role.

In the online guide, choose Diagram view → Step by Step for numbered visual instructions. Images below are site-relative links; open this handbook on the ERP website to view them. Demo screenshots and illustrated references are labelled separately; missing images are explicitly pending.

## Shared staff: employee records and schedules

Maintain employee details separately from login accounts.

### Flow chart

```mermaid
flowchart LR
  n0["Employee record"]
  n1["Planned schedule"]
  n2["Login role"]
  n3["Optional workforce link"]
  n0 --> n1
  n1 --> n2
  n2 --> n3
```

### Sequence diagram

```mermaid
sequenceDiagram
  participant p0 as HR
  participant p1 as Owner
  participant p2 as System
  p0->>p2: Save employee and schedule
  p1->>p2: Assign staff account role
  p1->>p2: Link employee if workforce enabled
  p2->>p0: Show allowed HR records
```

1. Open Employees / HR and maintain the employee name, position, start date and active status.

![Employee creation dialog with fictional apprentice name and position](/guides/screenshots/employees-form.jpg)

*Demo screenshot: Maintain the employee record separately from login access. This prepared form was cancelled without creating the extra employee. Current top navigation. Captured 19 October 2026 using isolated documentation-demo records.*
2. Use Employee Scheduling to record planned work windows.

![Planned Monday employee schedule from nine to five](/guides/screenshots/employees-schedule.jpg)

*Demo screenshot: Use Employee Scheduling for planned hours. These hours are not approved attendance or payroll inputs; this example was not saved. Current top navigation. Captured 19 October 2026 using isolated documentation-demo records.*
3. Only the owner uses Staff Management and Role Management to assign login access.

![Owner account review with role selection for a synthetic staff member](/guides/screenshots/roles-staff-account.jpg)

*Demo screenshot: Only the owner reviews staff login permissions. Employee records and staff accounts are separate; this example did not save account changes. Current top navigation. Captured 19 October 2026 using isolated documentation-demo records.*
4. If Attendance & leave is enabled, the owner links an active employee to the correct staff account before personal submissions.

![Employee-to-account identity and hourly-rate setup](/guides/screenshots/workforce-identity.jpg)

*Demo screenshot: Link the employee to the correct staff account. The example uses existing synthetic links and a demo rate; the form was not saved. Current top navigation. Captured 19 October 2026 using isolated documentation-demo records.*

**Before you proceed:** Employee schedules are planned hours, not approved attendance or payroll inputs.

## Sign in and find your workspace

Start with your own account and the modules enabled for your business.

### Flow chart

```mermaid
flowchart LR
  n0["Staff Login"]
  n1["Overview"]
  n2["Enabled apps"]
  n3["Your records"]
  n0 --> n1
  n1 --> n2
  n2 --> n3
```

### Sequence diagram

```mermaid
sequenceDiagram
  participant p0 as Staff
  participant p1 as System
  participant p2 as Owner
  p0->>p1: Sign in
  p1->>p0: Load foundation and access
  p0->>p2: Request missing access
  p2->>p1: Review department role
```

1. Sign in through Staff Login using your assigned email and current password.

![Business Login with empty email and password fields](/guides/screenshots/access-business-login.jpg)

*Demo screenshot: Use the business entry for staff access. The dedicated POS login and public industry handbook links are available below; no credentials are shown. Current top navigation. Captured 19 October 2026 using isolated documentation-demo records.*
2. Open Overview for your foundation dashboard. Use Business to review current positions, Needs attention and dated workload creation. Use System & workflow for foundation/data freshness and source queues. Open ERP apps to find enabled modules.

![Property foundation overview with business dashboard and authorized workspace filters](/guides/screenshots/access-overview.jpg)

*Demo screenshot: Open Overview for the selected foundation. The example shows a synthetic tenant and a seven-day creation-activity window. Current top navigation. Captured 19 October 2026 using isolated documentation-demo records.*

![System and workflow dashboard for property spaces](/guides/screenshots/access-system-overview.jpg)

*Demo screenshot: Use System & workflow to inspect source records. These snapshot values are not infrastructure-health measures. Current top navigation. Captured 19 October 2026 using isolated documentation-demo records.*
3. Select a 7, 30 or 90-day activity window and an authorized workspace. Expand Daily values to read the chart data or Export visible data for CSV. The date window applies to created-record activity, not the current/all-history cards. Use My profile to change your own details or credentials.

![Overview period and workspace selectors with export action](/guides/screenshots/access-overview.jpg)

*Demo screenshot: Choose the activity window and an authorized workspace before inspecting or exporting visible data. The date filter does not alter all-history snapshots. Current top navigation. Captured 19 October 2026 using isolated documentation-demo records.*
4. If a module is missing, ask the owner about department access and the platform administrator about foundation selection.

*Screenshot pending for this step. Follow the numbered instruction.*

**Before you proceed:** Creation activity includes later cancelled records and is not revenue, completion or profit. Today is incomplete; a zero preceding period has no percentage comparison. Queues may overlap. System status does not measure hardware, infrastructure or gateway health. An expired subscription can make records read-only.

## Owner: staff and role management

Give each staff member the department access needed for their work.

### Flow chart

```mermaid
flowchart LR
  n0["Define role"]
  n1["Choose access"]
  n2["Assign staff"]
  n3["Verify portal"]
  n0 --> n1
  n1 --> n2
  n2 --> n3
```

### Sequence diagram

```mermaid
sequenceDiagram
  participant p0 as Owner
  participant p1 as System
  participant p2 as Staff
  p0->>p1: Save department role
  p0->>p1: Assign account role
  p2->>p1: Refresh portal
  p1->>p2: Show allowed modules
```

1. As owner, open Role Management and create or review a department role.

![Owner role editor with department and checkout capability selectors](/guides/screenshots/roles-permissions.jpg)

*Demo screenshot: Open Role Management as owner. This is an unsaved example; the existing role table below retains its previous settings. Current top navigation. Captured 19 October 2026 using isolated documentation-demo records.*
2. Choose None, View or Edit per department. Keep Finance and HR restricted to the appropriate staff.

![Unsaved operations role example with Finance and HR set to No access](/guides/screenshots/roles-permissions.jpg)

*Demo screenshot: Choose the access required for the job. This draft shows General View, Operations Edit and no Finance, HR or checkout access. It was cancelled without changing any role. Current top navigation. Captured 19 October 2026 using isolated documentation-demo records.*
3. Open Staff Management, create or review the account and assign its role.

![Demo Technician account review with assigned permission role](/guides/screenshots/roles-staff-account.jpg)

*Demo screenshot: Review the account and its permission role before saving. The broad synthetic capture role shown is for documentation fixtures, not a recommended staff preset. Password field is empty; no account change was saved. Current top navigation. Captured 19 October 2026 using isolated documentation-demo records.*
4. Ask the staff member to refresh their portal and verify the visible modules. Staff can change their own credentials in My profile.

*Screenshot pending for this step. Follow the numbered instruction.*

**Before you proceed:** Only owners manage staff accounts and roles. Foundation selection also controls which modules appear.

## Shared contacts

Maintain customer, vendor and staff identities without forcing them into renter records.

### Flow chart

```mermaid
flowchart LR
  n0["Search contact"]
  n1["Create or update"]
  n2["Assign roles"]
  n3["Link to work"]
  n0 --> n1
  n1 --> n2
  n2 --> n3
```

### Sequence diagram

```mermaid
sequenceDiagram
  participant p0 as Staff
  participant p1 as System
  p0->>p1: Search existing identities
  p0->>p1: Save contact and roles
  p0->>p1: Link business record
  p1->>p0: Return linked record
```

1. Open Contacts and search before creating a duplicate.

![Shared directory search returning the synthetic Demo Customer contact](/guides/screenshots/contacts-search.jpg)

*Demo screenshot: Search the shared directory before creating a duplicate identity. Current top navigation. Captured 19 October 2026 using isolated documentation-demo records.*
2. Choose a person or organization, enter the name and available contact details.

![Contact identity form showing person type and synthetic email](/guides/screenshots/contacts-identity-roles.jpg)

*Demo screenshot: Review the name, person or organization type and available contact details. This example edits an existing demo identity. Current top navigation. Captured 19 October 2026 using isolated documentation-demo records.*
3. Assign the roles needed by your workflow, such as Customer or Vendor; a contact can have several roles.

![Contact editor with both customer and vendor roles selected](/guides/screenshots/contacts-identity-roles.jpg)

*Demo screenshot: One contact may have several business roles. These contact roles do not create login permissions; this screenshot shows unsaved selections. Current top navigation. Captured 19 October 2026 using isolated documentation-demo records.*
4. Select that contact when creating a sale, purchase, engagement, job, membership or activity.

![Activity form selecting Demo Customer as its linked contact](/guides/screenshots/activities-form.jpg)

*Demo screenshot: Choose the existing contact inside the relevant workflow. This example links it to an activity. Current top navigation. Captured 19 October 2026 using isolated documentation-demo records.*

**Before you proceed:** A customer contact does not automatically create a renter account or a portal login.

## Shared finance: reports and period closing

Review posted journals across the tenant, then close a reviewed ended month.

### Flow chart

```mermaid
flowchart LR
  n0["Select month"]
  n1["Review journals"]
  n2["Reconcile"]
  n3["Owner closes month"]
  n0 --> n1
  n1 --> n2
  n2 --> n3
```

### Sequence diagram

```mermaid
sequenceDiagram
  participant p0 as Finance
  participant p1 as Owner
  participant p2 as System
  p0->>p2: Request monthly reports
  p2->>p0: Return posted balances
  p0->>p1: Review reconciliation
  p1->>p2: Close ended month
```

1. Open Financial reports and choose the reporting month.

![Financial reports with October reporting month selected](/guides/screenshots/finance-statements.jpg)

*Demo screenshot: Choose the reporting month. This view contains only synthetic documentation transactions. Current top navigation. Captured 19 October 2026 using isolated documentation-demo records.*
2. Review monthly income, cumulative trial balance and month-end balance sheet; export accounts for review.

![Monthly income, month-end balance sheet and cumulative trial balance](/guides/screenshots/finance-statements.jpg)

*Demo screenshot: Review the income, balance sheet and trial balance and export accounts for reconciliation. Example figures are not production business results. Current top navigation. Captured 19 October 2026 using isolated documentation-demo records.*
3. Investigate missing transactions, unvalued stock or liabilities before relying on the reports.

![Posted-journal statements with accounting completeness warning](/guides/screenshots/finance-statements.jpg)

*Demo screenshot: Investigate missing costs, unvalued stock, liabilities and taxes before relying on the report. The demo stock remains unvalued and periodic. Current top navigation. Captured 19 October 2026 using isolated documentation-demo records.*
4. Only an owner with Finance edit closes an ended month after reviewing reconciliation. New journals in that month are then blocked.

*Screenshot pending for this step. Follow the numbered instruction.*

**Before you proceed:** There is no reopening or automatic profit-transfer workflow. Reports reflect recorded journals, not unrecorded taxes or opening balances.

## Shared workforce: your attendance and leave

Submit your own actual work and leave for independent HR review.

### Flow chart

```mermaid
flowchart LR
  n0["Linked employee"]
  n1["Submit actual time / leave"]
  n2["Independent review"]
  n3["Own records / payslip"]
  n0 --> n1
  n1 --> n2
  n2 --> n3
```

### Sequence diagram

```mermaid
sequenceDiagram
  participant p0 as Employee
  participant p1 as HR reviewer
  participant p2 as System
  p0->>p2: Submit time or leave
  p1->>p2: Approve or reject
  p2->>p0: Publish status and balance
  p0->>p2: Read own payslip
```

1. The owner links your active staff account to an active employee in Attendance & leave and sets the hourly rate.

![Workforce identity form selecting demo employee and matching account](/guides/screenshots/workforce-identity.jpg)

*Demo screenshot: The owner maintains the employee/account link and reviewed hourly rate. These values are synthetic documentation data. Current top navigation. Captured 19 October 2026 using isolated documentation-demo records.*
2. Open My work & payslips. Clock in/out or submit a past completed shift with the actual break minutes.

![Own completed-shift form with start, end and sixty break minutes](/guides/screenshots/workforce-completed-shift.jpg)

*Demo screenshot: Submit the actual completed shift for independent review. This synthetic example covers 09:00–17:00 with a 60-minute break. Current top navigation. Captured 19 October 2026 using isolated documentation-demo records.*
3. Submit leave with kind, start/end dates and reason. Annual and sick leave use the allocated year balance.

![Annual leave request with matching dates and demonstration reason](/guides/screenshots/workforce-leave-form.jpg)

*Demo screenshot: Choose the leave type, dates and reason, then submit for independent review. This request uses a synthetic employee only. Current top navigation. Captured 19 October 2026 using isolated documentation-demo records.*
4. Another owner/manager with HR edit reviews your submission. Check the resulting status and leave balance.

![Different reviewer inspecting submitted attendance and leave](/guides/screenshots/workforce-review.jpg)

*Demo screenshot: An independent demo reviewer checks the dates and actual hours before approving or rejecting. Current top navigation. Captured 19 October 2026 using isolated documentation-demo records.*

![Approved demo attendance and one-day annual leave with updated balance](/guides/screenshots/workforce-approved.jpg)

*Demo screenshot: After independent approval the statuses are approved and annual leave has 11 of 12 days remaining. No payroll or payout was created. Current top navigation. Captured 19 October 2026 using isolated documentation-demo records.*
5. Review your own published payslips when retail payroll is enabled.

*Screenshot pending for this step. Follow the numbered instruction.*

**Before you proceed:** Staff see their own attendance/leave; HR administrators review independently. Dated rosters, breaks, overtime/correction requests and indicators are available in Workforce planning. Indicators and configured rules are not a statutory premium engine.

## Health & fitness: membership and booking

Book eligible members into capacity-controlled classes.

### Flow chart

```mermaid
flowchart LR
  n0["Membership"]
  n1["Schedule class"]
  n2["Validate eligibility"]
  n3["Book / cancel"]
  n0 --> n1
  n1 --> n2
  n2 --> n3
```

### Sequence diagram

```mermaid
sequenceDiagram
  participant p0 as Reception
  participant p1 as System
  participant p2 as Instructor
  p0->>p1: Save membership and class
  p0->>p1: Request member booking
  p1->>p0: Validate dates and capacity
  p2->>p1: Review class bookings
```

1. Use a Customer contact to create an active membership with start/end dates.

![Filled membership form with Demo Customer and October to November dates](/guides/screenshots/fitness-membership-form.jpg)

*Demo screenshot: Set the active membership dates for the selected customer. This is a synthetic documentation example; the fee field does not collect payment. Current top navigation. Captured 19 October 2026 using isolated documentation-demo records.*
2. Create a class with instructor, venue, time window and capacity.

![Demo Morning Yoga class form with instructor, venue, time and capacity](/guides/screenshots/fitness-class-form.jpg)

*Demo screenshot: Choose the instructor, venue, class time and capacity before saving. Current top navigation. Captured 19 October 2026 using isolated documentation-demo records.*
3. Book the member; the membership must cover the class date in Asia/Manila. Resolve member/instructor/venue conflicts and capacity limits.

![Class booking form with Demo Customer selected](/guides/screenshots/fitness-booking-form.jpg)

*Demo screenshot: Select an eligible member and review the membership and capacity requirements before booking. Current top navigation. Captured 19 October 2026 using isolated documentation-demo records.*

![Demo class showing one confirmed booking out of ten places](/guides/screenshots/fitness-booking-confirmed.jpg)

*Demo screenshot: The confirmed booking uses one place. This example contains synthetic member data only. Current top navigation. Captured 19 October 2026 using isolated documentation-demo records.*
4. Cancel a booking when needed to release its place and review the class list.

![Demo class showing a cancelled booking and zero of ten places used](/guides/screenshots/fitness-booking-cancelled.jpg)

*Demo screenshot: After cancellation the place is released and the cancelled record remains visible. Current top navigation. Captured 19 October 2026 using isolated documentation-demo records.*

**Before you proceed:** Medical records, payments, attendance and a member portal are not implemented.

## Other industries: business activities

Coordinate typed work with contacts, assignees, due dates and progress notes.

### Flow chart

```mermaid
flowchart LR
  n0["Category"]
  n1["Activity"]
  n2["Assign / due date"]
  n3["Progress"]
  n4["Complete"]
  n0 --> n1
  n1 --> n2
  n2 --> n3
  n3 --> n4
```

### Sequence diagram

```mermaid
sequenceDiagram
  participant p0 as Coordinator
  participant p1 as Assigned staff
  participant p2 as System
  p0->>p2: Save assigned activity
  p1->>p2: Update progress
  p2->>p0: Show status and overdue flags
  p1->>p2: Record completion
```

1. Choose or create the appropriate activity category.

![Demo activity form with Community coordination category](/guides/screenshots/activities-form.jpg)

*Demo screenshot: Choose or enter the relevant activity category. The contact and assignee shown are synthetic documentation records. Current top navigation. Captured 19 October 2026 using isolated documentation-demo records.*
2. Create an activity with title, category, optional contact/assignee and due date.

![Activity setup showing title, category, linked customer, assignee and due date](/guides/screenshots/activities-form.jpg)

*Demo screenshot: Link the appropriate contact and staff member and set the due date. No specialized industry financial workflow is created. Current top navigation. Captured 19 October 2026 using isolated documentation-demo records.*
3. Review open and overdue work. Update progress as work moves forward.

![In-progress demo community activity with contact, assignee and due date](/guides/screenshots/activities-progress.jpg)

*Demo screenshot: Review the saved activity and due date, then use Progress history / update to record work. Current top navigation. Captured 19 October 2026 using isolated documentation-demo records.*
4. Complete or cancel the activity and retain its history for follow-up.

![Completed demo community activity with retained progress notes](/guides/screenshots/activities-completed.jpg)

*Demo screenshot: Complete or cancel after the work is resolved, keeping the progress history for follow-up. Current top navigation. Captured 19 October 2026 using isolated documentation-demo records.*

**Before you proceed:** Activities do not generate donation accounting, specialized rentals or arbitrary custom ERP workflows.

## Shared payroll: draft, review and pay

Use the same reviewed payroll engine across industry foundations.

### Flow chart

```mermaid
flowchart LR
  n0["Review time"]
  n1["Draft"]
  n2["Independent approval"]
  n3["Payout"]
  n4["Payslip"]
  n0 --> n1
  n1 --> n2
  n2 --> n3
  n3 --> n4
```

### Sequence diagram

```mermaid
sequenceDiagram
  participant p0 as Payroll staff
  participant p1 as Reviewer
  participant p2 as Employee
  p0->>p1: Submit reviewed draft
  p1->>p0: Approve and freeze posting
  p0->>p2: Publish own payslip
```

1. Select Payroll, Workforce and Financial reports in the foundation. Assign HR and Finance access separately.

*Screenshot pending for this step. Follow the numbered instruction.*
2. Resolve pending corrections and overtime, then load approved pay inputs. Premium amounts require separately reviewed calculation.

*Screenshot pending for this step. Follow the numbered instruction.*
3. Create a draft with effective-dated configured rules. Split periods crossing a rule change.

*Screenshot pending for this step. Follow the numbered instruction.*
4. A different owner or manager with HR and Finance Edit approves. A beneficiary cannot approve. Record actual payout and remittance references; staff view only their own payslips.

*Screenshot pending for this step. Follow the numbered instruction.*

**Before you proceed:** No automatic statutory tables, tax annualization, government submission, bank transfer execution or premium calculation. Existing retail payroll records are reused.

## Workforce: shifts, breaks and approvals

Keep planned work separate from reviewed actual attendance.

### Flow chart

```mermaid
flowchart LR
  n0["Assign roster"]
  n1["Record actual time"]
  n2["Request"]
  n3["Review"]
  n4["Pay input"]
  n0 --> n1
  n1 --> n2
  n2 --> n3
  n3 --> n4
```

### Sequence diagram

```mermaid
sequenceDiagram
  participant p0 as HR reviewer
  participant p1 as Staff
  participant p2 as System
  p0->>p2: Assign dated shift
  p1->>p2: Record time and breaks
  p1->>p0: Submit correction
  p0->>p2: Review evidence
```

1. HR assigns a dated Philippine-time shift with planned breaks and late grace. Overlapping shifts and approved leave conflicts are rejected. Overnight shifts retain their starting work date.

*Screenshot pending for this step. Follow the numbered instruction.*
2. Staff use My work to clock in, and My shifts & requests to start and end breaks. End a recorded break before clock-out; recorded punches determine its minute total automatically.

*Screenshot pending for this step. Follow the numbered instruction.*
3. Request overtime or an attendance correction with a reason. Missing clock-outs stay incomplete until corrected.

*Screenshot pending for this step. Follow the numbered instruction.*
4. An independent owner or manager reviews the queue. Approved corrections return attendance for fresh review. Payroll-frozen attendance cannot be rewritten.

*Screenshot pending for this step. Follow the numbered instruction.*

**Before you proceed:** Extra and night-window minutes are indicators, not statutory pay premiums. No biometric integration, geofencing, automatic stale approval or automatic clock-out.

## Administration: provider gateways

Inspect inactive connections and signed delivery/reconciliation queues.

### Flow chart

```mermaid
flowchart LR
  n0["Select source"]
  n1["Record evidence"]
  n2["Independent review"]
  n3["Reconcile"]
  n0 --> n1
  n1 --> n2
  n2 --> n3
```

### Sequence diagram

```mermaid
sequenceDiagram
  participant p0 as Operator
  participant p1 as System
  participant p2 as Reviewer
  p0->>p1: Load authorized source
  p0->>p1: Record evidence
  p2->>p1: Review according to role
  p1->>p0: Show reconciled status
```

1. An owner/manager with Admin access opens Integration gateways. A trusted operator configures the per-business adapter and secret on the server.

*Screenshot pending for this step. Follow the numbered instruction.*
2. Inspect outbound events before delivering/retrying. The adapter must honor the event idempotency key and verify the timestamp/HMAC contract.

*Screenshot pending for this step. Follow the numbered instruction.*
3. Inspect incoming event payloads and record reconciliation evidence. They remain held for review and never automatically alter bookings, payments or filings.

*Screenshot pending for this step. Follow the numbered instruction.*

**Before you proceed:** Provider-specific mappings, sandbox certification and operational activation remain required. Secret keys and adapter URLs are never returned to the browser.



## Offline purchase and activation

Desktop supports its installed packages; native Android permanent activation requires 1.3.0-preview and currently supports Retail and Water Refilling. This does not make cloud browser pages available offline.

1. Open the existing local business and its License & local package page. Expired trial records are retained; do not reinstall or create another business.
2. Copy the activation request and send it privately to support using any available device. Confirm the platform, exact installed version, supported package and agreed payment.
3. Super Admin opens Offline licenses, verifies the request, ownership and payment, then generates a signed permanent key without requiring a cloud tenant.
4. Transfer the key to the original device, paste/import it, verify the preview and apply the local package. Existing business records remain.
5. Permanent use covers the purchased version; updates/support and Cloud are separate. Keep local backups. Device replacement, rebinding or package changes require support review.

Full customer and administrator instructions: /docs/offline-activation.


## Local item pictures

Desktop 0.4.1: Products & stock → Add product → Save, then Edit → Choose local picture (JPEG/PNG/WebP, up to 2 MB). Android 1.4.0-preview: Business Owner → Catalog → create an item → Item picture → Camera or Choose photo; unlock Owner again after Camera, then Save picture locally. Photos stay in local database/encrypted owner backups. Cloud item pictures use a placeholder; no local picture URL or bytes are uploaded. Native limit: 1,000 pictures, with the existing 20 MB backup limit. Keep backups before updates; purchased-version licenses need compatible update terms.
