# Water refilling POS: step-by-step handbook

Updated 22 October 2026.

Public documentation: /docs/specialist-operations#water-refilling
POS route: /pos/desks/water-refilling
Business workspace: /dashboard/specialist-operations

## Access and setup

Administrator: select the compatible retail foundation, its parent modules and the optional water-custody block. Select Water refilling POS · sales & custody in counter workflow setup. Keep existing counters and assign Operations View for reading or Edit for operational changes. Sales also requires Retail checkout access and its existing foundation prerequisites.

## Step by step

1. Administrator: select the compatible retail foundation, its parent modules and the optional water-custody block. Select Water refilling POS · sales & custody in counter workflow setup. Keep existing counters and assign Operations View for reading or Edit for operational changes. Sales also requires Retail checkout access and its existing foundation prerequisites.
2. Open /pos-login, choose Water refilling POS · sales & custody in Workflow, then sign in with the account for this business. Business administration uses a separate login; a copied desk URL cannot change your signed workflow. On a phone use the same online browser route; use your device keyboard for form entry.
3. Choose the appropriate queue (Container movements). Use Record bottle exchange to create a record, or open History & next action on an existing one.
4. Select the existing active customer and a consistent station-owned container type.
5. Record issued bottles or physically received empties, with a custody note. Returns cannot exceed the outstanding quantity.
6. Review customer/type balances and history. Record opposite movements to correct custody; original movements stay visible.
7. Use Sales, payment & receipt for the existing Retail register: open your own cash session, review products and record actual manual tenders. Container custody is separate from that sale; a custody entry does not charge or refund a deposit.
8. Before changing desks or sales tabs, save the form or deliberately discard it. Switching is blocked while saving. If a record changed, refresh and review its latest version before retrying.

## Demo practice

Water demo: 3 container issue/return movements. Review outstanding balances by customer and container type; the examples leave station-owned bottles outstanding.

Use the existing package-specific demo owner or staff credentials supplied privately by your administrator. Never place passwords in a public handbook. Demo authorizations and recipient evidence are synthetic. Seed reruns do not refresh dates, reset used records or reactivate revoked access.

## Review and shared handoff

Use Sales, payment & receipt for the existing Retail register: open your own cash session, review products and record actual manual tenders. Container custody is separate from that sale; a custody entry does not charge or refund a deposit.
Business source: /dashboard/retail-pos

## Current limits

Container quantities only. Customer-owned bottles, refundable deposit accounting, rider deliveries and cash handover are not handled here. This desk includes the existing Retail financial checkout separately; custody/packing and checkout are not one atomic transaction.

## When blocked

- Missing desk: verify the selected workflow, optional block, parent foundation and staff Operations access.
- Authorization blocked: use an eligible owner or manager; operator access alone does not grant review powers.
- Source not ready: complete the required original kitchen, sales or job action in the Business portal and refresh.
- Stale version: refresh the record and review its history before retrying; do not repeat a sale or stock action.
- No network: these browser desks require the ERP server; do not treat an unsaved form as a completed transaction.

## Visual instructions

The matching industry handbook includes flow/sequence diagrams and Diagram view → Step by Step. New desk screenshots remain pending; no synthetic screenshot is presented as captured evidence. Use your browser Print / Save PDF to export these instructions.


## Offline purchase and activation

Desktop supports its installed packages; native Android permanent activation requires 1.3.0-preview and currently supports Retail and Water Refilling. This does not make cloud browser pages available offline.

1. Open the existing local business and its License & local package page. Expired trial records are retained; do not reinstall or create another business.
2. Copy the activation request and send it privately to support using any available device. Confirm the platform, exact installed version, supported package and agreed payment.
3. Super Admin opens Offline licenses, verifies the request, ownership and payment, then generates a signed permanent key without requiring a cloud tenant.
4. Transfer the key to the original device, paste/import it, verify the preview and apply the local package. Existing business records remain.
5. Permanent use covers the purchased version; updates/support and Cloud are separate. Keep local backups. Device replacement, rebinding or package changes require support review.

Full customer and administrator instructions: /docs/offline-activation.